Our People![]() Cynthia Waters Fletcher
Chief Operating Officer, COO
Florida State University
B.S. Risk and Insurance
Tallahassee, Florida
June 1976
Cindy has been a licensed 2-20 agent since 1975. She holds a 2-18 license and has worked in the Agency Business since 1970. Cindy was a recipient of J. Edwin Larson Foundation Insurance Scholarship while attending F.S.U. She coordinates Commercial Lines operations and Risk Management. Cindy joined the company in 1981. ![]() Kristen Waters Hood
B.S. Risk and Insurance June 1976 Kristen first obtained her 2-20 license in 1976 and 1-20 license for Surplus Lines in 1999. She has worked in the Agency Business since 1971. She was recipient of J. Edwin Larson Foundation Insurance Scholarship while attending F.S.U. Kris leads Business Operations, Company Relations and Management. Kris joined the company in 1984.
Vincent R. Mikalinis Vincent joined the agency in 2007 after spending more than 10 years in the Information Technology field. He has implemented and maintained open source and commercial systems for several leading companies in various industries.
James Born and raised outside of
Vicki joined A.R.C. in 1985 and began training as as Commercial Lines Clerical Assistant. She was promoted to Customer Service Representative and in 1992 was promoted to the position of Commercial Lines Manager. She obtained her 4-40 license in October, 1992 and her 2-20 in December of 1996.
Adam Sechrest
Vice President Personal Lines
Adam provides leadership and supervises operations within our Personal lines Division while working hand in hand with our customers. He has been with A.R.C. since early 2006 and is a licensed 2-20 and 4-40 agent. Goals and accomplishments under his leadership rank our Agency among the top ten retail agents in the Tampa Bay Area.
Allison Payne
Vice President Allison started her insurance career with A.R.C. in 1999 she obtained her 2-20 license that year. She worked as a Commercial Lines CSR from 1999 to 2004 and became a full time Producer/Agent at that time.
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