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800-227-0580
727-797-5193
Fax 727-726-7875
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 W. A. Waters Jr.
CEO (1928-2001)
Florida State
University
Tallahassee, Florida
June, 1951
Bill purchased controlling interest in Alley Rehbaum and Capes
in June 1961. Was a 2-20 Licensed agent since May 1961 and a 1-20 (surplus
lines) agent since June 1965. He was Chief Executive Officer of Alley,
Rehbaum and Capes and Northeast
Underwriters, Inc. and was active in many areas of community and civic
affairs.
 Cynthia Waters Fletcher
COO
Florida State University
B.S. Risk and Insurance
Tallahassee, Florida
June, 1976
Cindy has been a licensed 2-20 agent since 1975, holds a 2-18 license, and has
worked in the agency business since 1970. Was recipient of J Edwin
Larson Foundation Insurance Scholarship while attending F.S.U. She
coordinates agencies commercial lines operation and risk management. Cindy
joined the company in 1981.
 Kristen Waters
Hood
President
Florida State
University
B.S. Risk and Insurance
Tallahassee, Florida
June, 1976
Kristen first obtained her 2-20 license in 1976 and 1-20 license for Surplus
Lines in 1999. She has worked in the agency business since 1971.
She was recipient of J. Edwin Larson Foundation Insurance Scholarship while
attending F.S.U. Kris leads in the business operations, insurance
company relations and management. Kris joined the company in
1984.
 Daniel Hood
Chief Financial Officer
Web Developer
Dan joined ARC
in March 2008 to head up the accounting and financial depts.
 Vincent R. Mikalinis
Chief Technology Officer
Briarcliffe College, New York
State University of New York at New Paltz
Microsoft Certified Professional since 1998
Vincent joined the
agency in April of 2007 after spending more than 10 years in the Information
Technology field. He has administered both open source and commercial
platforms on networks consisting of hundreds of workstations and various
hardware and software.
 Allison Payne
Producer/ Account Executive
Allison started her insurance career with ARC in early 1999 Obtained
her 2-20 license in June of 1999. Worked as a Commercial Lines CSR from 1999
to 2004 and became a full time Producer/Agent at that time.
 George F. Blanchard, AAI
Vice President Agency Development
Milliken University
Northern Illinois University
United States
Marine Corps
1958-1964
George is both a licensed 2-20 and 2-18 agent. He joined the agency in 1997
as a producer. He is executive director of the Upper Pinellas Independent
Agents, Inc. and is also a member of the Florida Association of Insurance
Agents. George has received an Accredited Advisor of Insurance Designation
from the Insurance Institute of America and has been a licensed agent since
1983.
 Vickie Glorioso
Vice President Commercial
Lines
Dunedin High
School
Dunedin, Florida
June, 1983
Vicki joined ARC in 1985 and began training as as commercial lines clerical
assistant. She was promoted to Customer Service Representative and in 1992,
promoted to the position of Commercial Lines Manager. She obtained her 4-40
license in October, 1992, and her 2-20 in December 1996. Entered sales
position in 2007 and is now a full time producer
 Jim Parenti
Vice President
Michigan State
University
June, 1973
Born and raised outside of Detroit,
Michigan, Jim has over thirty
years in the insurance industry. Formerly an underwriter with Aetna Life and
Casualty. Jim's area of expertise is commercial lines.
 Vince Siy
Vice President Personal
Lines
Portland State
University
Portland, Oregon
June, 1976
Vince began his
insurance career as a mail clerk with Bankers Insurance Company in 1978.
Promoted to Personal Line Underwriter, Supervisor, and Assistant Claims
Adjuster, 1989. Obtained 2-20 license in 1990. Claims experience as a PIP/PD
adjuster for AIB Claims 1993. Insurance Sales and Customer Service for an
insurance agency in 1994. Joined ARC in 1996.
 Our staff in the Commercial Lines Dept "
These guys and dolls are good looking, brilliant and basically the super
hero's of the insurance world" They are the ones you never see but have
built ARC into the best agency in the Tampa Bay Area. From left.... Robin
Joanie, Nancy, Debbie, Kathy, Ryan and Seaton!
 Last but certainly not least ....Our Personal
lines super hero's are the best in the business too, with answers to
your questions.... They rock. From left..... Gretchen, Anna,
Scott, Courtney, and Adam
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